Terms & Conditions

These Terms & Conditions govern your use of the Twilight Flame website and any purchases made through it.

By accessing this website or placing an order, you agree to be bound by these terms.


General Use 

You agree to use this website for lawful purposes only.

You must not: 
• Use the website in any way that may damage or disrupt its operation 
• Attempt to gain unauthorised access to systems or data 
• Use the website for fraudulent or misleading activities 


Products & Descriptions 

We make every effort to ensure product descriptions and images are accurate. 
However, you acknowledge that: 
• Products may vary slightly in appearance due to lighting, materials, or manufacturing 
• Candle behaviour (including burn pattern and reveal effect) may vary between units 
• The reveal experience is part of the design and may not be identical in every use 


Orders 

By placing an order, you agree that: 
• All information provided is accurate and complete 
• You are authorised to use the selected payment method 
We reserve the right to: 
• Refuse or cancel orders at our discretion 
• Limit quantities 
• Cancel orders in cases of suspected fraud or error


Pricing 

All prices are listed in the applicable currency and may be subject to change at any time. 
We reserve the right to: 
• Correct pricing errors 
• Cancel orders placed with incorrect pricing 


Payment

Payment must be received in full before an order is processed. 
Payments are handled through secure third-party providers. 


Intellectual Property 

All content on this website, including: 
• Branding 
• Product designs 
• Images 
• Text 
is owned by Twilight Flame and may not be used, copied, or reproduced without permission.


Product Use

By purchasing our products, you agree to: 
• Use them in accordance with all safety guidelines 
• Accept the inherent risks associated with candles and open flame 
Twilight Flame is not responsible for misuse of products. 


Limitation of Liability 

To the maximum extent permitted by law, Twilight Flame is not liable for: 
• Indirect or consequential loss 
• Damage resulting from misuse 
• Delays or issues caused by third parties 
Nothing in these terms excludes your rights under Australian Consumer Law. 


Changes to Terms 

We may update these Terms & Conditions at any time. 
Changes take effect immediately upon being published on this page.


Governing Law

These terms are governed by the laws of Australia. 


Final Statement

By using this website and purchasing from Twilight Flame, you acknowledge that you have 
read, understood, and agreed to these Terms & Conditions.